Our Mission

To provide compassionate, high quality medical care in order to improve the health and wellness in our community.

Our Vision

To provide a medical home for patients that provides value, is sustained over time, is easily accessible, and is comprehensive and coordinated, To have the financial success to remain independent, To be recognized Nationally for innovative models of care, excellent clinical quality and in the forefront of technological advances, To have a working culture that values dedicated staff and physicians and that fosters teamwork and respect for one another.

Our Goals

At Northwest Family, providing excellent medical care is of utmost importance to us. We want your clinic experience to exceed expectations every time. We truly care about you and your well-being. We are proud of our providers, our staff, and the wide array of services we offer. We take quality improvement seriously and continuously strive to provide top quality, efficient care for every patient every visit.

 

We believe in patient-centered health care and have attained official certification from the State of Minnesota as a Health Care Home for each of our three clinic locations in Rogers, Plymouth, and Crystal Minnesota.

What is a Health Care Home?

A primary care clinic or clinician certified by the Minnesota Department of Health to coordinate care among the primary care team, specialists and community partners to ensure patient-centered whole person care and improve total health and well-being.

Patients living in the Twin Cities of Minneapolis and Saint Paul who are seeking a primary care physician, doctor to delivery their baby, urgent care, or family doctor, can benefit from our top-ranked medical services at our clinics in Plymouth, Rogers, and Crystal, MN.

We continue to be recognized both locally and nationally with awards in achieving excellence for multiple quality measures while at the same time being rated as having overall low cost.  We have proven that you do not need to be high cost to have high quality.

Northwest Family is proud to offer:

  • Medical care for injury or illness
  • Extended evening clinic hours and Urgent Care hours seven days a week
  • State certified as a Health Care Home
  • Award-winning care for chronic disease management
  • National recognition as the leader in high quality, low-cost medical care
  • Physician-owned independent clinics providing care without the restrictions of “corporate” systems
  • ​Click here for a full list of our services


What is an independent clinic?

Simply put - an independent clinic is physician owned and operated. At Northwest Family Clinics, we take pride in our independent business model. The owners of our clinics are physicians. We work side by side with our dedicated staff to provide exceptional care to patients without the burden of heavy administrative overhead.

 

What is Team Care

Northwest Family Clinics provides collaborative team care that is centered on you.

You are at the center of your care

Your care team is comprised of your primary care physician, your care coordinator, your provider’s medical assistant, clinic nurses, the clinic support staff, and may include specialists, pharmacists, and a family member, if you choose. The main advantage of this approach to medical care is that your care is comprehensive, coordinated, and delivered by a team of health care professionals who know you.  These individuals are in frequent communication and have your well-being as their number one priority.

Everyone involved in your care is knowledgeable about all aspects of your health including: medical history, medical conditions and short and long-term goals.  This builds strong, long-lasting and trusting relationships with providers and staff.

We meet patients where they are and treat patients with respect, dignity, and compassion.

Our level of high-quality comprehensive family health care is second to none, and we are proud of the care we deliver to each patient.

Northwest Family is your medical home.