COVID-19 Vaccine Information

Vaccination eligibility:  

Every Minnesotan age 5 years and older can now get vaccinated for COVID-19. People ages 5-17 can only receive Pfizer vaccine. Northwest Family has appointment times available for both Pfizer and Moderna vaccine, we are following the current guidelines provided by MDH and CDC. You may call our main number at 763-504-6500 to schedule an appointment.


The FDA has approved boosters for Pfizer, Moderna and Jansen & Jansen. This has been approved for all patients who are 12 years and older. The booster schedule is as follows:

Pfizer: at least 5 months after receiving second dose​​​​​​​
Moderna: at least 5 months after receiving second dose​​​​​​​​​​​​​​
Jansen & Jansen: at least 2 months after receiving initial dose (not available at Northwest Family Clinics)

Some individuals should consider a second booster shot at least 4 months after their first booster, including:

  • Individuals with significant high risk medical conditions*
  • Anyone age 50 and older
  • Those who have had J&J with only one booster

*immunocompromised patients should reach out to their primary provider to discuss their needs.

Patients may choose to mix and match vaccines for the booster.

Please call our main clinic number at 763-504-6500 to schedule an appointment. You may also go to Vaccine Finder to view other locations to receive a COVID-19 vaccine.

To keep our patients and community safe, all vaccinations will be administered by scheduled appointment only. We will not accept walk-ins.

Persons not eligible for the vaccine

  • If you have received monoclonal antibodies or convalescent plasma as part of COVID-19 treatment in the past 90 days?
  • If you have been exposed to or currently have COVID-19 disease in the last 14 days?
  • If you are you allergic to any component of the vaccine specifically polysorbate or polyethylene glycol?
COVID-19 Testing Information

How do I schedule a COVID-19 Virus Test?

Call: 763-504-6500 to schedule a Virtual appointment with a provider.

In order to have a Covid test you must first make a Virtual appointment with one of our Healthcare providers. 

COVID-19 Virus PCR Test: 
If you are experiencing COVID-19 symptoms - this viral test will tell you if you have a current infection. This is done with a nasopharyngeal swab. The samples for these are sent to a special lab for testing and typically take 1-2 days to result.  

Virtual Visits

How do I schedule a virtual visit?

Call: 763-504-6500 to schedule a Virtual appointment with a provider.

When are Virtual Visits available if I need one?

Virtual visits take place during clinic hours; Monday through Thursday between 8:00 AM - 7:00 PM and Friday 8:00 AM – 5:00 PM

How are COVID-19 tests and Virtual Visits billed?

They are billed to your insurance company the same way other tests and office visits are billed.

Is there anything special I need for a Virtual Visit?

The visit can be performed on any computer, iPad or smart phone with a camera and speaker.

Northwest Family utilizes for all virtual visits. It is easy to access and HIPAA compliant.

If you have your virtual visit scheduled, click HERE to access your provider’s link. The provider link takes you to their virtual waiting room. Wait here, and your provider will pick you up from their waiting room to start the visit. We often also have of our assistants call you at the beginning of the appointment time to collect some general information and update you on any wait time.

Important COVID-19 Information and Resources

People with COVID-19 have had a wide range of symptoms reported – ranging from mild symptoms to severe illness. Symptoms may appear 2-14 days after exposure to the virus.

People with these symptoms or combinations of symptoms may have COVID-19:

  • Cough
  • Shortness of breath or difficulty breathing
  • Fever/Chills
  • Muscle pain/body aches
  • Headache
  • Sore throat
  • New loss of taste or smell
  • Fatigue
  • Congestion or runny nose
  • Nausea/vomiting or diarrhea

You can take steps to reduce your risk of contracting coronavirus and other contagious diseases. To keep you and your family healthy, please keep the following measures in mind:

  • Thoroughly wash your hands with soap and water.
  • Avoid close contact with anyone who is sick.
  • If you are sick, stay home from work or school.
  • Wear a face mask when in public or group settings.
  • Cover your mouth and nose with your elbow or tissue when you cough or sneeze.
  • Avoid touching your eyes and the rest of your face.
  • If you plan to travel, click below for tips from the Centers for Disease Control and Prevention. 

Centers for Disease Control and Prevention

When to seek medical care:

  • If you have symptoms of illness, in addition to chest pain, shortness of breath, or difficulty catching your breath, you should seek medical care immediately.

For the most recent updates on coronavirus, please visit:

MDH COVID-19 Hotline:

More questions about COVID-19? Call the Minnesota Department of Health COVID-19 Hotline at 651-297-1304 or 1-800-657-3504
Available Monday through Friday from 9 a.m. to 4 p.m.